Emergency Procedures


Emergency Procedures: Introduction
American Real Estate Partners is aware of the damage a natural disaster or crisis can cause your
businesses. As the Managers of the One South Street Building, we have developed this manual with the
following goals in mind:
  • to help protect the life safety of all building occupants
  • to restore building operations quickly
  • to help in limiting financial loss due to disaster
  • to aid timely business recovery of clients
This manual is part of the full Life Safety program with training and drills.

Office Managers and their employees should learn the contents of this plan. If you want, you may include it
as part of new employee orientations.

Remember, there are no “carved-in-stone” procedures for emergencies. No two emergencies are alike.
Therefore, although this plan will help you develop emergency response procedures, it is only a guideline
and not exact rules. In all emergencies, you must be flexible.

Note: The contents of this manual are furnished to you only as a suggestion for setting up an
emergency plan that should be adapted by you for your needs. It is your responsibility to decide the
best method for carrying out the same for your situation. American Real Estate Partners, LLC shall
have no liability for any matters arising hereunder. This manual and its contents shall remain the
property of American Real Estate Partners, LLC.



Emergency Procedures: Bomb Threat
It is possible that a bomb threat may be received by the building or a client of the building. If you receive a
bomb threat, follow these procedures:
  • Remain calm; speak slowly and clearly. Listen carefully, be polite and show interest.
  • Note the telephone number or line the call is received on.
  • Notify co-workers with a pre-arranged signal; write a note for someone to call 911 and security at
410-347-4033.
  • Keep the caller talking for as long as possible; do not interrupt or allow the caller an opportunity to
terminate the call - do not put the caller on hold. Do not transfer the call.
  • Attempt to get as much information as possible (use the Checklist on bottom of page). Bombers will
answer questions to prove their seriousness.
  • Tell caller that the building is occupied and that innocent people might die.
  • Do not hang up when the call is finished, so that it may be traced.
  • Notify the Police Department (911) and Building Security at 410-347-4033. Building Security will
notify the Building Management Office.
  • To reduce the risk of panic, do not discuss the bomb threat with anyone other than police or building
management personnel. The Building Management Office will provide appropriate instructions to the
building occupants as directed by city authorities.
  • Do not use 2-way radios during a bomb threat. Communicate via telephone or messenger.
  • Advise your Office Manager or Supervisor of the threat.
  • Do not touch, move cover, or disturb and suspicious items.
  • Do not accept the delivery of any packages.
  • Do not use radio equipment to transmit messages.
  • Do not turn building lights on or off.
  • Do not smoke.
  • Meet emergency service personnel responding to your location.
It is necessary for you to search your own spaces. You and your employees are the only people who can
identify an unusual object inside your space. Security will search the stairwells, the lobby, and the outside
perimeter of the building.

Occupants are encouraged not to leave their offices except under instruction of the Police Department or
Fire Department. However, it is not a requirement that occupants remain in their offices; it is a discretionary
decision of each Tenant. In the event that authorities require evacuation, use the stairwell exits as
prescribed for evacuations and take handbags and briefcases with you to render the search of the building
more effective. Proceed across the street as far away from the building as possible. Do not re-enter the
building until building management has given the all-clear.

It is a normal procedure for the Police to send patrol officers to take a report upon initial receipt of a bomb
threat. The Bomb Squad is not normally sent unless a suspicious object is found.

The building perimeter and the building’s main lobby are the two most likely targets in a bomb situation.
Therefore, unless you discover a suspicious object, you are usually safer inside your suite. However, it is
your decision whether to evacuate if you receive a threat.

The building staff will notify, by telephone, all clients of the building if a threat is received. Clients on the
floor where the threat was received, and the floors immediately above and below the threatened floor will be
called first. The public address system will be reserved to announce an evacuation, if required.

Click the following for the Active Shooter/Hostile Event (ASHE) Guide: https://www.requestcom.com/docs/537899129_IAB%20Active%20Shooter%20%20Hostile%20Event%20Guide.pdf


Emergency Procedures: Building Life Safety Systems
The Life Safety Systems of the building are designed to assure fire and life safety protection of the
occupants of the building. Local codes and ordinances dictate what specific equipment is required. These
codes vary depending upon the date the building was planned and built. The equipment listed here for The
One South Street Building, meets or exceeds building code requirements for the period in which it was
built.

The One South Street Building is equipped with sprinklers.

LIFE SAFETY PANEL
This panel allows Building Staff to monitor and control all functions of the fire and life safety equipment such
as smoke detectors. The panel is located on the lobby level in the Fire Control Room.

Systems monitored:
  • Smoke detectors
  • Heat detectors
  • Water flow sensors for sprinklers
  • Manual pull stations
Systems controlled:
  • Alarms - silence/reset/trouble
  • Building public address system
  • Audible and visual alarms
  • Smoke detector alarms
  • Heat detector alarms
  • Manual pull station alarms
  • Stairwell door locks
SECURITY CONSOLE
There is one main console in the building. The main console is located in the main lobby. This console is
manned 24 hours a day, every day of the year.

FIRE CONTROL CENTER
The Fire Control Room is located on the lobby level near the high-rise elevator banks. All of the Life Safety
panels and controls are located inside this room.

ELEVATOR PANEL
This panel is located in the main lobby at the main security console as well as in the fire control room. The
status of all elevator cars can be monitored for proper operation. A communications system is available to
talk to persons in each elevator car. This system is used in cases of entrapment and other emergencies.
Manual recall of each car is controlled from this panel.

SPRINKLERS
Sprinkler heads are located throughout the building. These heads are fully charged with water. The water
flow is controlled by heat sensors. When the temperature at the head reaches a prescribed temperature,
the head automatically turns on and water is discharged onto the fire. The sprinklers are addressable so the
operator of the Fire Control Center will know exactly where the sprinkler has been activated.

PULL BOXES
There are three (3) pull boxes on each floor, and four (4) on level 19, at each stairwell and elevator lobby.
Whenever one of these pull boxes is activated, an alarm will ring on one floor above, below, and on the floor
where the pull box was pulled.

SMOKE DETECTORS
Smoke detectors are designed to detect smoke, which consists of suspended particles in the air. The
following may also activate the smoke detector: paint fumes, fuel fumes, propane, alcohol, sterno, exhaust
fumes, dust, steam, and some cooking odors. These detectors are spread throughout the building.

ELEVATOR RECALL
Elevator recall may be accomplished by three means:

One: whenever any fire alarm activates, the elevators in that tower will automatically be recalled to
the main lobby.

Two: manual recall from the elevator control panel. However, this recall will not mean direct nonstop
movement to the lobby. If an elevator call button is pushed on a floor, the car will stop and make the
call. This system is used in cases of entrapment to attempt to get the elevator moving again, and
when the automatic recall system has not already been activated.

Three: fire fighters’ recall system. The elevator car goes directly to the lobbywithout making stops.
Another feature of the system allows the fire fighters to use the elevators in a “fire mode.” The
elevators are used by fire fighters to take their equipment to a floor below the fire floor. There are
several safety features built into the system to protect the fire fighters from danger.

HEATING, VENTILATION, AND AIR CONDITIONING (HVAC)
HVAC equipment automatically shuts down upon the first sign of a fire. This shutdown is designed to help
prevent the spread of the fire and smoke. Also, exhaust fans automatically turn on to help ventilate smoke
from the building.

STAIRWELLS
There are two (2) stairwells in the building. They are marked by lighted signs that read “EXIT.” Stairwell
doors will automatically unlock in a fire situation. This will allow persons to exit a stairwell and crossover to
the other stairwell if it becomes necessary due to smoke and/or fire in the stairwell. The stairwells are
pressurized in order to keep smoke out.


Emergency Procedures: Business Recovery
It is necessary to recover from an emergency as quickly as possible to limit the damage to your business.
Therefore, it is important for you to plan for recovery while you plan your response to an emergency.

This section is designed to offer some suggestions to help you plan your recovery. We will not attempt to
look at individual business problems, but only touch on general items that any business may need to
consider.

Computer information: It is important for you to protect your computer information. This may include
storing backup discs or tapes at an off-site location.

Temporary space: If your space is damaged, you will need to look for a place to continue business until
you can repair the damage or rebuild your space.

We suggest you consider only the amount of space that is essential for you to continue your business
temporarily.

Utilities: Utilities in a temporary space should at least include electricity, telephone service, computer
networking, HVAC, etc.

Furniture: Some furniture may be required for the employees you set up in this temporary space.
Consider such things as desks, chairs, workstations for computers, etc.

As the building managers, we are concerned about your business recovery. We are available to help you in
establishing temporary space. It may be possible to locate some temporary space somewhere else in the
building. Temporary space would be delegated on an as available basis.

Property Management can provide the name(s) of a restoration contractor, who specializes in helping
businesses after a disaster. Gather this information now, rather than later.

If you have any questions concerning the planning and/or costs of this type of temporary space and help,
please call the Property Manager.


Emergency Procedures: Civil Disturbance
Should a riot or civil disturbance start outside the Building, the security guards will immediately lock all
entrances to the building. The police will be notified. We will keep you informed.

If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police
will be summoned.


Emergency Procedures: Elevator Malfunction
Now and then, an elevator may unexpectedly stop due to a mechanical failure. If you are in an elevator
when this occurs, follow these steps:

1. Remain calm. Use the emergency telephone located inside front panel of elevator. The telephone will dial
Datawatch Security Systems.
2. Datawatch Security Systems will notify the elevator company who will help to release you from
the car.
3. Security will maintain voice contact with you until the malfunction is corrected and you are
released.
4. While being temporarily trapped in an elevator may not be pleasant, the elevator is designed
with safety systems that ensure your physical safety. Therefore, please remain calm and await
assistance.



Emergency Procedures: Emergency Communications
Two-way radios, pagers, and telephones are used for emergency communications. The Staff Emergency
Plan includes “emergency contact” lists and information.

EMERGENCY NOTIFICATIONS
Emergency notifications are conducted by Security. The Property Manager is called first. Then succeeding
personnel are called if necessary.

MOBILE PHONES
The Property Manager and Chief Engineer have 24-hour mobile phones. After hours, notification is by
telephone. When an individual is off-site during normal business hours, notification is by mobile phone.

TWO-WAY RADIOS
Security Staff, Engineers, Maintenance, and Management Staff all carry two-way radios to conduct normal
daily business. If an emergency arises, these radios are the primary means of coordinating the response.
Once an emergency occurs, all other radio traffic is to cease immediately so the channel is clear for
emergency operations.

PUBLIC ADDRESS SYSTEM
The Public Address System is designed to speak to one floor, any combination of floors, or the entire
building. The system is controlled at the Life Safety Panel in the fire control room in the main lobby. An
emergency alarm can be manually sent over the system before a voice transmission to alert the tenants that
we are about to make an emergency announcement. This system will only be used in case of an
emergency. The public address system will automatically make an announcement alerting tenants of a
problem in the building and telling tenants to proceed into the stairwell and await further instructions.



Emergency Procedures: Emergency Contacts
ALL EMERGENCIES DIAL 911
After Dialing 911 Call Building Security at 410-347-4033 for All Emergencies
Below are other phone numbers that you may find useful from time to time. They are listed here to help you
keep all possible emergency numbers located in one place.


Police (non-emergency)
EMERGENCY 911
Information 311
State Police 410-396-2525
Fire (non emergency) 410-396-5760
Poison Control 410-528-7701
Suicide Prevention 410-531-6677
Rape Crisis Hotline 410-222-7273
Drug Abuse Hotline 410-887-3828
FBI 410-265-8080
Disaster Control and Civil Defense 410-396-6188
Civil Service 410-962-3822
US Secret Service 410-962-2200
Baltimore Gas and Electric (emergency) 410-685-0123
BGE Customer Service 410-23-5000
Weather 410-936-1212
Sheriff 410-396-5352
Pollution, Toxic Chemical and Oil Spills 800-424-8802



Emergency Procedures: Emergency Response Lines of Authority

FLOOR WARDEN/SEARCHER INSTRUCTIONS
Your primary duty as a floor warden or searcher is to provide a quick and orderly exit of personnel
from the building during any drill or real emergency.

1. Your primary duty as a floor warden or searcher is to provide a quick and orderly exit of personnel
from the building during any drill or real emergency.
2.  When the alarm goes off: Go around to all the offices/cubicles and make sure people hear the alarm
and leave. 
3. Don’t forget to check restrooms, conference rooms, copy rooms, kitchens, etc.
4. Direct people down the stairs and out of the building.
5.  When you reach the bottom of the stairs, it is very important to report that your area is clear, or to
report anyone who is unable or unwilling to leave to the Property Management personnel (Building
Manager, Security, or Engineers) at the bottom of the stairwell. (If no one is there to take your report,
report to the fire control room behind the security guard desk).
6. Searchers, please stay in the stairwell directing traffic until your floor is clear.
7. Direct people a block or two away from the building, to avoid injury from breaking glass.
8.  Each Tenant should have a predetermined meeting place away from the building. This will aid the
Fire Warden in accounting for his or her staff.
9. Note any abnormal occurrence during the evacuation (alarms not heard, hazards or risks, etc.).

10.  Please keep Property Management aware of any physically challenged personnel (those who are
unable to take 2 flights of stairs) in your area. PLEASE LEAVE PEOPLE WHO ARE UNABLE TO
WALK THE STAIRS IN THE STAIRWELL. Make sure they are out of the way of the swinging doors
and the crowd.

This plan is intended to cover the basic essentials necessary for the safety of the building occupants and to
ensure an orderly evacuation at the time of an emergency. Conditions that vary from Tenant to Tenant may
require policies and procedures to be tailored to fit individual needs. Please contact the Property
Management Office to discuss special conditions in your office. Schedule periodic reviews of procedures
with the Property Manager should your staffing change or you need to assign new Fire Wardens.



Emergency Procedures: Evacuation
Once an incident has been evaluated, a partial or total evacuation may be necessary. If you are given an
order to evacuate, follow these procedures:
1. Remain calm.
2. Immediately shut down all hazardous equipment.
3.  Remove high heels and/or slick-soled shoes. Change into tennis shoes or other sturdy
footwear if possible.
4.  Move quickly and orderly. Stay to the right in the stairwells and hold onto the handrails.
Remain quiet to listen for further instructions.
5.  Floor Wardens are responsible for making sure all personnel have left the floor. Every
employee should check that everyone in the workspace is leaving as instructed.
6. Help and accompany disabled personnel or any person who appears to need assistance.
7.  Take only car/office keys, purse, outer coat and/or briefcase with you. Do not take large or
heavy objects or equipment.
8.  Close, but do not lock, all doors behind you. Closed doors can hinder the spread of fire, smoke
and water.
9.  Once you are out of the building or on the designated floor, Floor Wardens should report to
Security the status of the floor (all evacuated, someone trapped and where, etc.)
10. Remain in the assembly area until authorized to leave.

PHYSICALLY DISABLED ASSISTANCE
People who may have difficulty evacuating via the stairwells should be identified and listed on the
aforementioned roster. These people should pre-select a co-worker to help them in an emergency. This
co-worker should understand the nature of the disability. Anyone who requires aid during an emergency
evacuation should not hesitate to recruit helpers. Disabled people should instruct their helpers on how to
provide assistance. Physically disabled persons should enter the evacuation lines last. This will avoid
impeding foot traffic and the risk of injury to all.

Help disabled individuals to the stairwell nearest their workstation and wait for the traffic to clear before
starting down the stairwell. Remain in the far corner of the landing. Notify the Fire Department via
messenger or floor warden of the person’s exact location. If it becomes necessary to evacuate the
individual before Fire Department personnel can arrive on the scene, please do so.


Emergency Procedures: Explosions
Though remote, chemical accidents, leaking gas, or bombs can cause dangerous explosions. If there is an
explosion, follow these procedures:
1. Remain calm.
2.  Call 911. Give the building address, One South Street and report as much about the explosion as
you can.
3. Notify Security at 410-347-4033.
4. Be prepared for possible recurring or additional explosions.
5. Protect yourself from possible hazards. Wait for further instructions from Building Security.
6. If an evacuation is ordered, follow instructions precisely and go to the area directed.
7.  Help anyone injured, if possible. DO NOT MOVE seriously injured persons unless they are in
obvious, immediate danger from such threats as fire, explosions, etc.
8. Open doors carefully. Watch for falling objects.
9. Do not use elevators.
10. Do not smoke or use matches or lighters.
11. Avoid using telephones other than to notify proper authorities.
12. Do not spread rumors.


Emergency Procedures: Fire
The One South Street Building was constructed to meet or exceed the latest building life safety codes. The
following is a brief description of the life safety systems within the building.

AUTOMATIC SPRINKLER SYSTEM
This system acts as the first line of defense against fire within the building. ALL areas of the building are
fully equipped with sprinklers. When a sprinkler head senses temperatures above its set point, the sprinkler will open
allowing fire protection water to flow. Once opened, the flow can only be stopped by the fire department.

FIRE PUMP
An electrically driven water pump will automatically start to maintain water pressure within the sprinkler
system. This ensures an adequate supply of fire fighting water throughout the building.

ELECTRONIC LIFE SAFETY SYSTEM
This automatic computerized system controls many aspects of the interrelated life safety systems including:
  • Smoke Detectors
  • Heat Detectors
  • Pull Stations
  • Evacuation Alarm
  • Warning Message
  • Stairwell Door Release
  • Sprinkler Flow Notification
  • Baltimore City Fire Department Notification
  • Evacuation Intercom
When an alarm is triggered on the Electronic Life Safety System, the following will automatically occur:
  • The Baltimore City Fire Department will be notified.
  • A general alarm tone will sound.
  • The system broadcasts a pre-recorded message. This message allows tenants to know there is a
potential problem within their area.
  • An Evacuation Alarm will sound and strobe lights will flash on the floor where the alarm is, as well as
on one floor above and one below.
  • An Annunciator Panel located in the Fire Control Room will indicate the type of problem and the floor
on which it is located. Security will dispatch personnel accordingly.
 
A brief description of the individual components of the system and what occurs when they are activated
includes:

Smoke Detectors/Heat Detectors are located in most common and mechanical areas of the building.
A Smoke Detector trip will:
1. Sound the alarm.
2. Unlock stairwell doors.
3. Summon the Baltimore City Fire Department.

Manual Pull Stations are located at the entrance to the fire stairwells and at the elevator lobby on each
floor. A Pull Station will:
1. Sound the alarm.
2. Unlock stairwell doors.
3. Summon the Baltimore City Fire Department.

The Evacuation Alarm will require that all occupants of the alarmed floor and the floors above and
below the alarmed floor exit the building. Strobe lights will flash on these floors.

Stairwell Door Release will unlock stairwell doors. This will allow you to re-enter on any floor should a
problem exist in the stairwell.

The Intercom allows the building or fire department personnel to give verbal instructions to the
building occupants.

Smoke Exhaust - When automatically activated, the smoke exhaust fans remove smoke from the fire
floor. This reduces the possibility of smoke entering other parts of the building.

Stairwell Pressurization - Fans work in conjunction with the smoke exhaust fans. When the stair
pressurization fans are activated, they pump fresh air into the stairwells, creating a positive pressure
within the stair environment. This prevents smoke from entering the stairwell from a fire floor.

Elevator Re-Call - When automatically activated by the Life Safety System, all elevator cars return to
the ground floor. This will prevent building occupants from using the cars and the possibility of
becoming trapped in a smoke filled elevator car.

Emergency Generator - Automatically starts within fifteen (15) seconds of a power failure. The
generator will provide exit lighting, power to life safety equipment, and power one elevator per bank.
Note that only one elevator will function at any given time. Security can switch power to operate any
car so that individuals trapped in the elevators can be moved to the ground floor, one elevator at a
time.

Fire Resistant Construction - Wherever necessary, doors or partitions have been constructed of
fire resistant materials to eliminate or slow the progress of fire within the facility.

Fire-rated materials have been used in the construction of The One South Street Building to prevent fire
from spreading from floor-to-floor. The stairwells are designed to provide a safe exit for the building’s
tenants. They are fire-proofed, pressurized to prevent smoke from entering stairwells, well insulated, and
will offer maximum protection from smoke and high temperature hazards. In addition, there are virtually no
combustible or flammable components in any stairwell.

The time to familiarize yourself with emergency procedures is NOW. Fire/smoke situations do not give a
second chance. Preplanning for such an emergency takes just a few minutes, but it could save a life.
When the fire alarm sounds, the Tenant Floor Warden will be responsible for implementing your evacuation
plan. It is important that each Tenant designate one Tenant Floor Warden with at least one alternate. The
Floor Warden and the alternate should develop an Evacuation Plan and review it with all employees by
written and/or verbal communications. The following evacuation procedures should be incorporated in your
evacuation plan:

In the event of a fire:
  • Sound the nearest alarm by pulling the nearest pull station. There are red pull stations at each of the
two stairwells, and the elevator lobby. The pull station notifies our alarm monitoring company who will
call 911.
  • Call security at 410-347-4033 to let them know where the fire is. (Unless you are calling to report the
emergency, please DO NOT call security. Phone lines must be kept open during an emergency.)
  • Shut down or unplug any hazardous or electronic equipment, especially if it is on fire.
  • Elevators will automatically go to the lobby level, unless the fire is in the lobby. In this case, they will
go to an alternate floor.
 
In the event of a fire:
  • Three floors will be affected when the alarm is pulled.
  • The floor on which the alarm is pulled, the one above, and the one below will have both
an audio and visual alarm (strobe lights).
  • If you hear the fire alarm but do not see the strobe lights flashing, it may be coming from
another floor and you do not need to evacuate.
  • If you hear the alarm AND see the strobe lights, please evacuate.
Fire extinguishers are located at each stairwell. Attempt extinguishment only if practical. Do not risk
your safety! To operate an extinguisher: use it upright, pull the pin, squeeze the lever, and direct the
stream of water or chemical to BASE of fire.

Before opening any door, feel it to see if it is hot. If it is cool, open slowly and close it behind you.
Close (but don’t lock) ALL doors leading to a fire. If it is hot, do not open it. Pound on the door and
yell FIRE! ALWAYS keep stairwell doors closed!

If you are trapped in your office, close the door and seal all cracks. Call 911 and 410-347-4033 and
let them know where you are.

Stay low in smoke. Crawl and cover your mouth and nose with a wet handkerchief; take short
breaths through your nose.

Be prepared to assist employees with disabilities. Take them to a stairwell and tell Property
Management where they are.

In the event of a fire:
Take the stairs, NEVER TAKE THE ELEVATORS.
Remove high heeled shoes and put on comfortable, sturdy shoes if possible.
The stairs have a 2-hour fire rating, are pressurized so smoke will not enter them, and
are the safest place to be.
There are 2 stairwells, north and south. The north stairwell is the one closest to the
freight elevator. If you exit via the north stairwell, you will exit the building through the
lobby or loading dock. If you exit via the south stairwell, remember to follow the FIRE
EXIT signs and you will come out in the courtyard.
When you get to the 8th floor, you will get to a gate with an alarm on it. Push through
this gate - do not be afraid of setting the alarm off.
Stay to the right and hold the hand rail in the stairwell.
DO NOT prop stairwell doors open.
Go a block or two away from the building, to avoid injury from breaking glass.
After the facility has been completely cleared, and the emergency has been officially declared ended, the
permission to re-enter the facility will be announced by the fire department or property management. Only
re-enter when permission has been given.
Any necessary announcements will be made over the Public Address system.


Emergency Procedures: Flooding
Serious water damage or flooding can occur from burst pipes or clogged drains. If a water leak occurs,
follow these procedures:

Notify Security at 410-347-4033. They will dispatch an engineer to your location. Advise them
of the exact location and severity of the leak.

If there are electrical appliances or outlets near the leak, there may be the potential of a hazard
from electrical shock. If there is any possible danger, evacuate the area immediately.

If you know the source of the leak and are confident you can stop it by turning off a faucet or
unclogging the drain, do so.

 Be prepared to help in protecting property as needed.



Emergency Procedures: Homeland Security
American Real Estate Partners recommends that each tenant have an emergency action plan in place to
help their employees prepare for, and react quickly to, a regional emergency, including terrorist attacks.
Click on the links below to access a variety of resources that aid in preparing for a regional emergency.

Maryland Emergency Management
www.mema.state.md.us
Department of Homeland Security
http://www.dhs.gov/dhspublic
Federal Emergency Management Association
http://fema.gov/
American Red Cross
http://www.redcross.org/
Center for Diseases Control and Prevention Emergency Preparedness and Response
http://www.bt.cdc.gov/
Local media outlets will provide important information during an emergency situation.
WBAL Radio –1090 AM:
http://wbal.com/
The Baltimore Sun
http://www.baltimoresun.com
ABC 2 News
http://www.insidebaltimore.com/
WJZ Channel 13:
http://www.wjz.com
WBALTV Channel 11:
http://www.thewbalchannel.com/index.html



Emergency Procedures: Medical Emergency
When someone becomes ill or injured, follow these procedures:
Call 911 if medical assistance is required. Give the dispatcher the building address, One
South Street, the location of the victim (suite number), the nature of the emergency and a
call-back number.

Notify Security at 410-347-4033 with the same information.

Security will hold an elevator for paramedic use. An engineer or security officer shall meet the
ambulance at the building entrance and escort the paramedics to the scene. The elevator will
wait at the scene until the paramedics leave the building.

Do not move an individual who has fallen or who may be in pain unless he or she is in danger
of more injury.

Avoid unnecessary conversation with, or about, the victim or members of his party. Limit any
conversation to the individual to quiet reassurance.

After the victim has been taken care of, please remain available to help the investigating
Security Officer with pertinent information for an incident report.


Emergency Procedures: Power Failure
The One South Street Building is equipped with an emergency generator. This generator will operate one
elevator at a time, the fire pumps, life safety panel, the freight car, and the emergency lighting in the
building. The generator will automatically begin running if power is lost to the building.

Because of the emergency generator, it is very unlikely that we will lose all power to the building. However,
even with the emergency generator, it may still be necessary to evacuate the building.
If you should experience a power failure, follow these procedures:

Remain calm.

Notify Security at 410-347-4033. Inform them of the floor and suite where you are. Security
may already know if the power failure is building-wide or if it is a local problem.

If you are informed that the problem is building-wide, follow any directions you are given.

If it becomes necessary to evacuate the building, Security will inform you of the procedures to
follow during the evacuation.

Once you have evacuated the building, you will not be allowed to re-enter the building until full
power has been restored and the Property Manager has reopened the building.



Emergency Procedures: Severe Weather

Earthquake
Baltimore is not likely to experience an earthquake. However, there are geological faults close enough to
the city to cause tremors. The city has weathered minor tremors in the past. This section is solely designed
to make you aware of some methods necessary to protect yourself if you are in the building during an
earthquake. The suggested procedures listed here are taken from California’s experiences with
earthquakes.

It is a general earthquake procedure not to spontaneously evacuate. However, sometimes it may be
required. The Property Manager will decide if it is necessary to evacuate, and Security shall inform
individual floors of the procedures to follow.

If you are inside when an earthquake strikes, follow these procedures:

Remain inside. Do not spontaneously evacuate the building. Remember there will be falling debris.

Get under a desk or a table and watch out for falling objects.

Be aware that the windows and mirrors may break; overhead fixtures may collapse and fall;
unsecured furniture may move around; and electrical equipment may short out. Therefore, avoid
these items as much as possible.

Prepare for after-shocks. The earthquake will be followed by after-shocks. Some of these
after-shocks can be as strong as the initial earthquake.

Unless you are in immediate danger, stay on your floor and wait for instructions from Security.
Instructions will be given over the public address system if it still works, or by messenger if
necessary. Phone lines will quickly become overburdened with calls, so do not use the phones.

If you are outside when an earthquake strikes, find safety by following these procedures:
1. Try to get inside or move to an open area away from buildings, trees, power lines, and layered streets.
2. The biggest danger outside will be from falling debris from buildings.
 
Hurricanes
It is possible for The City of Baltimore to be hit by a hurricane. However, unlike the other emergencies
covered in this manual, hurricanes are not likely to strike suddenly or without warning.

As with other emergencies, it is our intention that personnel take all necessary precautions to avoid being
injured by a hurricane. Since we will have advanced notice if a hurricane is going to hit Baltimore, we will
follow the advice given by local authorities. If local authorities order an evacuation of the immediate area,
we will comply with those orders. If an evacuation is not ordered, we will follow the guidelines for Tornado
listed in this manual.

The Property Manager will decide how many persons will be kept at the site to protect the property in case of
a hurricane. This decision will be based on the advice of local authorities. The Property Manager will also
decide if the building is going to be declared closed due to the emergency.

If the building has been declared closed by the Property Manager, no one will be allowed back into the
building until after the emergency. The building will be inspected to detect what damage, if any, has
resulted from the hurricane. Tenant representatives are requested to call the Office of the Building before
returning for normal business. When the building has been inspected and is determined safe to return to
normal operations, the Property Manager will reopen the building. Tenant representatives will be notified
when the building is open for normal business.

Tornadoes

Baltimore is not in an area prone to tornadoes. However, some major storms during the spring and summer
may produce dangerous conditions that may create high winds and/or spawn tornadoes. The total damage
to the area could be severe. Therefore, although there are places in these instructions telling you to call the
Fire Department, we may be on our own for several hours or even days. Emergency services will become
over taxed if this type of disaster strikes.

There are two conditions for a possible tornado. The first is a Tornado Watch. A Tornado Watch is an alert
from the National Weather Service, which indicates that conditions are favorable for the possible
development of a tornado. The second is a Tornado Warning. A Tornado Warning is an alert from the
National Weather Service confirming that a tornado has been sighted in the area. The weather service will
announce the approximate time the tornado was sighted, and the direction and speed it was moving.

A public warning will be broadcasted over local radio and television. There may also be steady blasts of
sirens from the Municipal Defense Warning System if the tornado was sighted in the Baltimore vicinity.

Although high rise buildings are designed to withstand high winds, there still remains a remote possibility
that a building may receive damage from high winds. If you receive a tornado warning, take the following
actions:

If you are inside:

Do not spontaneously evacuate the building. There will be danger of falling debris on the streets and
sidewalks.

Get away from windows, mirrors, and overhead fixtures. Get to the core of the building.

If the windows in your space are damaged, leave your suite and close the door to help protect the rest
of the floor.

Unless you are in imminent danger, wait on your floor, for further instructions from Building
Management.

Do not attempt to use the telephone, as the phone lines will quickly become overburdened with calls.

If the Property Manager orders an evacuation, follow his/her instructions. Remember, do not use the
elevators during an evacuation.

If you are outside:

Try to get inside.

If you are unable to get inside, get as low as possible. Lie in a ditch or other low spot on the ground.

Do not seek shelter under trees or inside of automobiles.

Be especially alert for falling objects and debris.


Emergency Procedures: Toxic Hazards
If there is a toxic spill or exposure, proceed immediately to an area where you are no longer exposed. Call
911. Provide the building’s address, your floor and phone number, and also what type of spill has occurred.
Take appropriate action to contain the hazard; close doors behind you, and always follow all safety
procedures when working with toxic materials.
 


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